FAQ'S
Find quick answers to the most common questions about our store, products, and services.
1. How do I place an order?
Simply browse our products, add your desired items to the cart, and click “Checkout.” Enter your shipping details and select your preferred payment method. We’ll confirm your order via email or SMS.
2. Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery across Pakistan for your convenience.
3. How long will delivery take?
Orders are processed within 1–3 business days and delivered within 3–7 business days depending on your location.
4. How much is shipping?
Shipping charges (if any) are displayed at checkout before you confirm your order.
5. How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email or SMS so you can follow its progress.
6. What is your return policy?
We accept returns within 7 days of delivery for unused, undamaged items. For full details, please see our Return Policy page.
7. Do you sell original and quality products?
Yes, we carefully select and source only genuine, high-quality products for our customers.
8. How can I contact customer support?
You can email us anytime at paktrendm@gmail.com. We’ll respond as quickly as possible.
9. Do you ship internationally?
Currently, we deliver only within Pakistan. (If you plan to expand later, you can update this answer.)
10. Can I change or cancel my order after placing it?
If you need to modify or cancel an order, please contact us immediately at paktrendm@gmail.com. We’ll do our best to assist before your order is dispatched.